Lake Arrowhead Reviews
From 89 reviews
Per my insurance, I had to have my stove inspected. That would mean bringing someone into my home during pandemic. Nolan arrived with mask and gloves, very polite and professional. Answered all our questions. He also politely put up with me… read more
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Thank you Cindy for taking the time for the review we really appreciate it! This is the most honest, professional and amazing chimney service up here! No lies, only honesty! They were on time, they made a really professional inspection and they gave me all the advices for FREE!
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Hello Gabriel, just wanted to say thank you for taking the time go give us a review we really appreciate it! We had a ceramic log set installed tonight. They arrived on time, promptly completed the cleaning, repair and installation. They were clean and courteous- moving my rugs out of the way& cleaning up behind themselves. They showed me how to … read more
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Thank you very much Shawna for taking the time to give us a review!! We had a ceramic log set installed tonight. They arrived on time, promptly completed the cleaning, repair and installation. They were clean and courteous- moving my rugs out of the way& cleaning up behind themselves. They showed me how to … read moreTop notch company! The service techs are very punctual and professional. They did a fantastic job and I couldn't be happier with how clean they left my home after the service. Great customer service all the way around.
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Thank you Lorrie very much for the review! I will pass it on to the rest of the team! Donovan was fantastic! He was friendly, polite and happy to engage in conversation both socially and in answering our questions. He was on time and has a great work ethic. We would like to request that future appoints be with him. Thank you… read more
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Thank you Deborah we appreciate you taking the time to give us a review. 5 stars! Incredibe service. We just purchased our first home and I really wanted to be safe using the fireplace. A relative overheated it and burned the metal wood holder (grate), so I was a bit scared about using it again. From the initial… read more
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Hello Jessica, thank you very much for taking the time to give such a positive review we all really appreciate it! There is no one on this mountain that comes close to Sweeps Luck Chimney Service! Everyone I’ve come in contact with has been friendly, professional, & knowledgeable! They take pride in their work. Tim was punctual & courteous & explained, … read more
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Thank you so much for taking the time to give us a review we really appreciate it! The technician that worked on our fireplace was extremely thorough. He not only did a fabulous cleaning job then checked the fireplace for any damage. He found a small crack near the gas line and repaired it. He answered questions we had … read moreWe are very happy with Sweeps Luck, Richard our tech was very thorough cleaning our fireplace!!!! He also showed us that our chimney pipe was not sealed and missing parts. Will diffenitly keep using this company!!!! THANK YOU
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Thank you Claudia for taking the time to give us a review we appreciate it! Great company. Responsive. Good employee experience helping me with my fireplace. Thanks! I recommend. Could you ask for anymore. On time , clean, professional, knowledgeable, I could keep going. I will never use anyone else. I have tried another company and he was so rough that my stack came apart 6 months later. They were very clean which … read moreGreat service. We called this business about two years ago, and they where honest enough to say we didn't need to have our wood burning unit cleaned. It was because of their honesty that we called the business again. Sweep service was great and very clean. Looking forward to this years clean to get out all the glazing from previous owners never cleaning it. A++ They care more about making things right then they do making a sale Great company, very professional! Thank you! Job well done !! I would recommend sweep luck ! We had recently purchased a home in Lake Arrowhead and wanted the chimney checked before using it. The men who came were thorough and professional and did not hesitate to inform us we did not need the chimney cleaned. We definitely … read moreI was having problems with my gas fireplace. It was not heating efficiently and after having tried a local plumber who was unable to help me, I was lucky enough to find Sweep's Luck. They came within days of my calling for an appointment … read moreFriendly service with efficient, and detailed cleaning services! Our insert was cleaned practically like new! Very good service and reasonable prices. GREAT SERVICE , VERY PROFESIONAL AND VERY EXPERIANCED So we are new to cabin life. Had to miss out first apt due to not being able to get to the cabin we had no chains. They kindly rescheduled even though he was at my cabin. We rescheduled it was raining so hard so I thought I would have to … read more
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Thank you for taking the time to give us a review! Newly moved to the area and appreciate the free safety check of the chimney and fireplace as well as the advice about 10 foot clear space around the house which was taken care of. Quick repair of ash door was appreciated. We are always satisfied with their professional work, I only recommend Sweep's Luck. Sweep's Luck did a great job taking care of the chimneys and confirming safety both inside and around the exterior of the chimneys. We greatly appreciated their professionalism, communication and appointment was right on time. Everything … read moreThis company was the best. I had an inspection during a very busy time for them (holidays) and they were happy to squeeze me in even though they had never met me. Thank you so much for coming to my rescue. And to top it off I had a very … read moreThe young man ( Corey) was on time, a total gentleman very professional just a super nice guy. It was a pleasure to have good old fashioned service with a smile, not much of that going on these days. Thank you so much, I would highly … read moreService man arrived at the time we had set up. Very nice person to do business with and did a great job. In just a few words I would describe the service I experienced as professional, reliable, and knowledgeable! Would use again in the … read moreVery professional and personable. Clean, efficient, timely service. I would definitely recommend Sweeps Luck. I was really happy with this company for my chimney cleaning and diagnosing a problem we had. I went into the office and was able to schedule an appointment. You can also call them. There is a two hour window as to when the person will … read moreQuick, clean and professional service. I was very pleased with the service. The staff were always timely, professional and friendly. Attn: Management I will recommend your business to whomever may be needing your services. The servicemen were courteous, considerate and did a fine job on my fireplace, chimney and roof vents, etc. Only one disparaging concern which was not… read moreSuper nice, professional, neat, honest, and affordable. Will use again and would highly recommend! The boys were very polite and knowledgeable and they cleaned up after themselves. They showed up on time and returned with parts as promised. I would highly recommend this company to everyone.👌💕👍 Gary arrived promptly and introduced himself. He got right to work and explained everything he was doing. Neat and tidy! Will refer them to all my friends. Honest ,Quick service, done , great communication, great to work with. Over a period of two years, we had other companies look at the issues we were having with our Jotul gas chimney. Needless to say they were totally unsuccessful. It wasn't until Nate, the Technician assigned to service our unit was able to … read moreI love doing business with "Community" Companies. Sweep's Luck Chimney was local, and they responded quickly to my inquiries, scheduled the needed work to be done at my convenience, and sent a knowledgeable young man who did his work well, … read moreArrived promptly, did a good job cleaning, kept surrounding area clean, and was pleasant. Sweeps Luck has been great to us. They are very knowledgeable and seem genuinely interested in helping their customers rather than just trying to get our money. The sweep we had was Ian. He was able to tell us right off the bat that our … read more |
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