Lake Arrowhead Reviews
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From 86 reviews
Great!
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Thank you Frank for the review!
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Top notch company! The service techs are very punctual and professional. They did a fantastic job and I couldn't be happier with how clean they left my home after the service. Great customer service all the way around.
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Thank you Lorrie very much for the review! I will pass it on to the rest of the team!
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Very professional staff. Everyone we interacted with had a positive friendly attitude. They recommended glass doors and log set that updated our tired fireplace. We are very happy with the final product.
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Thank you Trent for taking the time to give us a review!
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i thought the 2 gentlemen that came to service my chimney were very thorough and professional. they went beyond the norm by painting the fireplace once tape was removed it pulled up the old paint
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Wonderful Service. Richard Sanchez is highly recommended.
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Thank you Rosetta for taking the time to give us a review!
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THE Field Tech Richard was so polite and professional and provided exceptional service. 100% recommendation! Installed gas log set with ease and expertise. Thanks Sweeps Luck!
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Hello David, thank you very much for taking the time to give us a review!
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Principled owners with solid values to serve both their customers and their community.
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Donovan was fantastic! He was friendly, polite and happy to engage in conversation both socially and in answering our questions. He was on time and has a great work ethic. We would like to request that future appoints be with him. Thank you… read more
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Thank you Deborah we appreciate you taking the time to give us a review.
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5 stars! Incredibe service. We just purchased our first home and I really wanted to be safe using the fireplace. A relative overheated it and burned the metal wood holder (grate), so I was a bit scared about using it again. From the initial… read more
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Hello Jessica, thank you very much for taking the time to give such a positive review we all really appreciate it!
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Nolan at Sweep’s Luck has been taking care of our Fireplace maintenance with pride and professionalism for many years and we will be coming back for years to come!!
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Very knowledgeable. Professional service Prompt and Reliable
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Sweep's is our #1 recommendation to our clients for their fireplace needs. They are responsive, professional, and customer friendly!
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There is no one on this mountain that comes close to Sweeps Luck Chimney Service! Everyone I’ve come in contact with has been friendly, professional, & knowledgeable! They take pride in their work. Tim was punctual & courteous & explained, … read more
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Best experience ever with repairman in our home. Tech was on time and very personable. We had all the interior panels replaced inside our firebox due to age and water damage from roof leak as well as thaving the chimney cleaned. Tech was … read more
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The technician that worked on our fireplace was extremely thorough. He not only did a fabulous cleaning job then checked the fireplace for any damage. He found a small crack near the gas line and repaired it. He answered questions we had … read more
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Second time using Sweeps Luck and they run their business like a well oiled machine. Organized, timely, and professional. Would use them again.
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Thank you very much for the review and your business!
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These guys are honest and reliable. They do a good/thorough job and take good care of your stove/furniture/floor
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Thank you taking the time to give us a review!!!
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They did a great job! They were friendly, professional, and responded quickly. We will definitely be using them again.
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Thank you Arlene for taking the time to give us a review!
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Great service at reasonable prices. Nate was very helpful!
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Thank you Trent for taking the time to give us a review!!
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We are very happy with Sweeps Luck, Richard our tech was very thorough cleaning our fireplace!!!! He also showed us that our chimney pipe was not sealed and missing parts. Will diffenitly keep using this company!!!! THANK YOU
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Thank you Claudia for taking the time to give us a review we appreciate it!
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Great company. Responsive. Good employee experience helping me with my fireplace. Thanks! I recommend. Excellent job done. Landon was professional and courteous. I will always use their service.
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Thank you Carla for taking the time to give us review!!
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Could you ask for anymore. On time , clean, professional, knowledgeable, I could keep going. I will never use anyone else. I have tried another company and he was so rough that my stack came apart 6 months later. They were very clean which … read moreGreat company to work with. Very clean. Brant was very knowledgeable. I would recommend to use.
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Thank you Doug for taking the time to give us a review!!
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Sweep's Luck has taken care of our multiple chimneys. Their service is great, they are prompt and very courteous. We will continue calling on them in the future!
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Great service. We called this business about two years ago, and they where honest enough to say we didn't need to have our wood burning unit cleaned. It was because of their honesty that we called the business again. Excellent response time. Personable service to your questions & needs.
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Sweep service was great and very clean. Looking forward to this years clean to get out all the glazing from previous owners never cleaning it. A++ They care more about making things right then they do making a sale Great company, very professional! Thank you! Job well done !! I would recommend sweep luck ! We had recently purchased a home in Lake Arrowhead and wanted the chimney checked before using it. The men who came were thorough and professional and did not hesitate to inform us we did not need the chimney cleaned. We definitely … read moreI was having problems with my gas fireplace. It was not heating efficiently and after having tried a local plumber who was unable to help me, I was lucky enough to find Sweep's Luck. They came within days of my calling for an appointment … read moreFriendly service with efficient, and detailed cleaning services! Our insert was cleaned practically like new! Very good service and reasonable prices. GREAT SERVICE , VERY PROFESIONAL AND VERY EXPERIANCED Knowledgeable. Honest. Responded with very short notice.
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So we are new to cabin life. Had to miss out first apt due to not being able to get to the cabin we had no chains. They kindly rescheduled even though he was at my cabin. We rescheduled it was raining so hard so I thought I would have to … read more
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Thank you for taking the time to give us a review!
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Newly moved to the area and appreciate the free safety check of the chimney and fireplace as well as the advice about 10 foot clear space around the house which was taken care of. Quick repair of ash door was appreciated. We are always satisfied with their professional work, I only recommend Sweep's Luck. Great work, under budget, good team of employees on a complicated project on a 80 year old fireplace.
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Sweeps Luck is the only chimney sweep that has ever touched our wood burning stove. When they leave it is spotless, no soot left behind.
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Sweep's Luck did a great job taking care of the chimneys and confirming safety both inside and around the exterior of the chimneys. We greatly appreciated their professionalism, communication and appointment was right on time. Everything … read moreFriendly, reasonably priced, clean, efficient and fast! Who can ask for more!
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This company was the best. I had an inspection during a very busy time for them (holidays) and they were happy to squeeze me in even though they had never met me. Thank you so much for coming to my rescue. And to top it off I had a very … read moreFantastic service. Highly recommended.
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Good, conscientious employees. Keeping house from getting dirty is as important as cleaning your chimney. Have used them 2 times and will continue to use them in the future.
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The young man ( Corey) was on time, a total gentleman very professional just a super nice guy. It was a pleasure to have good old fashioned service with a smile, not much of that going on these days. Thank you so much, I would highly … read moreProfessional and friendly staff. A company I would certainly recommend to others.
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Service man arrived at the time we had set up. Very nice person to do business with and did a great job. In just a few words I would describe the service I experienced as professional, reliable, and knowledgeable! Would use again in the … read more
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Nate did a very good job cleaning my Lopi gas log stove. He made it look new again and I am very happy with his work. He came within the time I was told he would come and he was finished in about 45 minutes. Shirley Buchanan.
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Excellent customer service A+, great work!
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Very professional and personable. Clean, efficient, timely service. I would definitely recommend Sweeps Luck. The guys are like family. They're polite, professional, prompt, & take pride in their work. We enjoy them, their visits, and their work ethic. We highly recommend Sweeps Luck Chimney Service.
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Great service, fair prices. Would recommend for all your chimney needs.
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I was really happy with this company for my chimney cleaning and diagnosing a problem we had. I went into the office and was able to schedule an appointment. You can also call them. There is a two hour window as to when the person will … read more
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Quick, clean and professional service. I was very pleased with the service. The staff were always timely, professional and friendly. They were prompt to respond, and quick to install the insert that we badly needed. Thank you. Definitely would recommend.
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We are very pleased with the service we received. The tech, Gary, was very professional not only sweeping our chimney but cleaning up the entire area around our wood burning stove. We will be using this service again!
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Very friendly and professional office staff and technician, from 9 years ago to today, our experience was the same, very satisfied.
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Friendly, courteous, professional!
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Attn: Management I will recommend your business to whomever may be needing your services. The servicemen were courteous, considerate and did a fine job on my fireplace, chimney and roof vents, etc. Only one disparaging concern which was not… read more
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Super nice, professional, neat, honest, and affordable. Will use again and would highly recommend! Great company, very responsive and professional.
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The boys were very polite and knowledgeable and they cleaned up after themselves. They showed up on time and returned with parts as promised. I would highly recommend this company to everyone.👌💕👍 Gary arrived promptly and introduced himself. He got right to work and explained everything he was doing. Neat and tidy! Will refer them to all my friends. Honest ,Quick service, done , great communication, great to work with. Over a period of two years, we had other companies look at the issues we were having with our Jotul gas chimney. Needless to say they were totally unsuccessful. It wasn't until Nate, the Technician assigned to service our unit was able to … read more
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Follow through was exceptional; no complaints
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GREAT company — friendly, arrived on-time, did a great job all around!
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Jason was so helpful and knowledgeable about everything ! Great service friendly and I will be back ! thanks again !
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Outstanding service, very clean, and even suggested how to maintain our fireplace going forward..
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polite,heipful,reasonable priced
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I love doing business with "Community" Companies. Sweep's Luck Chimney was local, and they responded quickly to my inquiries, scheduled the needed work to be done at my convenience, and sent a knowledgeable young man who did his work well, … read more
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Fast friendly and knowledgeable.
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Was quick and very tidy during cleaning.
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Our technicians always recommend this company to our customers. Pro.t on time service with a knowledgeable staff. Highly recommended!
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The guys at Sweep's Luck were exceptional. Prompt, friendly, and honest. Our house in Arrowhead is a family vacation home and Sweep's Luck was very easy to work with remotely.
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Arrived promptly, did a good job cleaning, kept surrounding area clean, and was pleasant. Great company, honest and did a fantastic job for us. We will continue to recommend this company and use their annual service to clean our fireplace. You should definately use this company if you are looking for exceptional service
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we love our fireplace log set, the entire project went awesome, from the inspection to the log set up and the sweep. great job.
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You could probably get cheaper, but no substitute for LOCAL. Really nice, trustworthy, easy to work with folks. I recommend and trust them... I would call them again :(
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The technician was prompt and took his time cleaning and servicing our insert. He not only fixed it, he detailed it and made it look new. Very pleased.
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Nolan and his crew are dependable and do fantastic work!
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Thank you Holland!
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Kudos to Mason for his excellent customer service today! As new full time residents to Lake Arrowhead, we value this trait in service providers to our mountain community. He gets my "first impression" rose for sharing his knowledgeable … read more
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Thank you very much Linda Puanani Tyer we are happy to have you part of the Sweep's Luck family!
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Sweeps Luck has been great to us. They are very knowledgeable and seem genuinely interested in helping their customers rather than just trying to get our money. The sweep we had was Ian. He was able to tell us right off the bat that our … read more
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